Archive
Professional Training
A practical guide to designing blended learning programs for enterprise systems that actually improve on-the-job performance.
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Business Analysis
Understanding the practical difference between business analysis and system analysis, and why most enterprise projects need both done…
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General
Strategic questions that define the difference between IT leadership that is operationally focused and IT leadership that creates…
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IT Strategy
A decision framework for choosing between custom development, commercial products, and configuration in enterprise technology investments.
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General
The organizational conditions that determine whether a business is genuinely ready for digital transformation, and how to assess…
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Business Analysis
A practical approach to documenting how an organization actually works before starting a digital transformation, and why the…
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General
Reflections on the lessons that have most changed my approach to enterprise technology projects over twenty-five years of…
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Professional Training
How to measure and communicate the return on investment from IT training programs in terms that business leaders…
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Business Analysis
The five business analysis mistakes that most consistently derail enterprise IT projects, with practical guidance on avoiding each…
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