Tag
Data & Automation
A realistic assessment of where RPA delivers strong returns, how to select appropriate processes, and the operational model…
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Professional Training
A framework for measuring training effectiveness at the levels that actually matter — learning, behavior change, and business…
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IT Strategy
A framework for conducting an honest IT maturity assessment that surfaces real capability gaps and drives meaningful improvement.
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Business Analysis
Understanding the practical difference between business analysis and system analysis, and why most enterprise projects need both done…
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General
Reflections on the lessons that have most changed my approach to enterprise technology projects over twenty-five years of…
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Data & Automation
How to establish practical data governance in organizations that do not have dedicated data teams, using distributed accountability…
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